Submit a request

We look forward to assisting you with your product questions and technical support needs. Current customers can reach our team in three ways — please have your SHOEBOX account information available:

📧 Email: support@shoebox.md
📞 Call: 1-877-349-9934 (North America)  |  +1-613-728-6666 (International)
🎫 Ticket: Complete and submit the form below

Once you click Submit, you'll receive a confirmation email with your ticket number and our team will be in touch soon.

Support Hours: Monday – Friday, 8am to 5pm EST

Warm regards,
The SHOEBOX Support Team