Skip to main content

Installing PureTest

Updated

This article describes how to install and launch the PureTest app on your iPad.

Important: 

  • If you're using a 10th generation or higher iPad, please see our instructions for connecting your transducers.

  • PureTest is only validated for use in full-screen mode and does not support the use of windowed mode introduced in iPadOS 26. Using PureTest in windowed mode may affect the functionality of room scans.

If you received your iPad from SHOEBOX:

  1. Turn on your iPad.

  2. Connect to Wi-Fi from within the iPad settings.

    • Tip: Go to Settings > Wi-Fi.

  3. Tap the PureTest app icon to launch PureTest.

17d3439a-4c69-4ba3-b4f9-0c1ceabedda7.png

If you provided your own iPad:

  1. Turn on your iPad.

  2. If this is a brand new iPad, follow the Apple Installation Wizard to set up.

  3. Connect to Wi-Fi from within the iPad settings.

    • Tip: Go to Settings > Wi-Fi.

  4. Create a generic Apple ID account. To learn how to perform this action, see How to create a new Apple ID on the Apple Support website.

  5. Launch the App Store by tapping the App Store icon.

  6. Search for "SHOEBOX PureTest."

  7. Tap the GET button to download and install PureTest.

  8. Once installed, the app will appear on your iPad home screen.

  9. Tap the PureTest app icon to launch PureTest.

17d3439a-4c69-4ba3-b4f9-0c1ceabedda7.png

Note: Please ensure your iPad has enough space to install the PureTest app and that there is always extra storage for future app updates and data.

Is your iPad set to the correct time?

To prevent any synchronization issues while using your own iPad, go to Settings > General > Date & Time and enable the Set Automatically toggle. This will automatically set your date and time based on your time zone.

Is your iPad set to the correct region?

To confirm your region go to Settings > General > Language & Region.

Disabling iCloud backup

If you and your organization are under SHOEBOX's Mobile Device Management (MDM), disregard this section as the SHOEBOX team has already disabled this on your devices.

If you and your organization plan to use your own MDM, or are not using MDM, you will need to disable iCloud backup for your PureTest apps on all of your SHOEBOX devices. This is a required step to prevent iCloud from backing up sensitive PHI data, which is a process that should only be performed in your SHOEBOX Data Management Portal.

To disable iCloud backup for a specific app on an iPad:

  1. Open the Settings by tapping on the Settings icon text-size-1.png.

  2. In the top-left of the Settings screen, tap your user profile.

  3. Tap iCloud.

  4. Tap Manage Storage.

  5. Tap Backups.

  6. Tap the name of your iPad.

  7. Next to PureTest, tap the toggle switch to disable iCloud backups for PureTest specifically, then tap Delete in the confirmation window.

Use the video guide below to follow along with the steps listed above.

Connecting transducers to a 10th gen+ iPad

If you’re using a 10th generation or higher iPad, the first time you plug in a pair of transducers connected by an Apple DAC, a popup will ask you to confirm the type of device.

d2a44960-abc1-4c4b-b975-d17ae0ce6d15.png

From this prompt, you must select Headphones. If you tap Other Device for a pair of transducers, they may not perform as expected. To correct the issue, you will need to follow the steps in our troubleshooting guide.

Related to

Related articles