Languages

The Language page is where you can set the default language for your online test. You can also select additional languages that your participants can choose from when taking your online test.

In this article:

• How do languages work in SHOEBOX Online?
• To configure your language options
• Adding custom language content
  • Option 1: Direct editing
  • Option 2: CSV download
• URL language parameters

How do languages work in SHOEBOX Online?

The language in which the SHOEBOX Online screener is first displayed to participants will be different depending on how you set up your language options. If you configure your screener to be offered in only one language (either by selecting only the primary language OR adding a URL language parameter to your test’s URL), the test will only be displayed in that language and participants won’t be able to select a different language.

When you select multiple languages, participants will be able to select from the language options at the beginning of the test. However, the language in which the test is first displayed to the participant will vary based on the following conditions:

1. The test will be displayed based on the highest ranked language in the participant’s browser settings, as long as you selected that language as an option. For example, if the participant's browser languages are German and French, but you only selected English and French as options, the test will be displayed in French.
2. If the participant’s browser language does not match any of the language options you selected, the test will be displayed based on the primary language you selected.

To configure your language options

1. Log in to the SHOEBOX Data Management Portal.
2. In the sidebar, hover over the Settings tab.

3. Under the SHOEBOX Online heading, click Language.

   

4. In the top-right corner of the Language page, click Edit.
5. Change your language settings as needed:
   • Next to Primary Language, select the main language for your online test. This is an easy way to set the language of your online test if only one language is needed. Changing the primary language automatically updates the default text in the contact capture forms.

   • To allow your online test to be viewed in different languages, select the checkbox next to each language you want to make available.

     

   • When multiple languages are selected, a language selection screen will be displayed before the test for participants to select their preferred language.

     

6. After making changes to your language settings, click Save.

Adding custom language content

If your online test is available in multiple languages, you can add custom language content for the following areas:

• The title and subtitle of the pre-test contact capture.
• The three additional custom contact capture fields.
• The following areas for each result type (Good, Loss, Significant Loss):
  • The call-to-action button.
  • The title and subtitle of the model display.
  • The title and subtitle of the contact capture form.
  • The product price.

There are two options to add custom language content:

1) Direct editing - Modify your language content directly in the settings for your test and result pages. This option may be more efficient if your team or organization already has fluent speakers of the languages you want your online test to support.

2) CSV download – Download, modify, and upload the Language Content CSV available on the Language page. This option can simplify translation management if your content needs to be translated into multiple languages and will be sent to an external service for translation.

Instructions for both options are described below.

Option 1: Direct editing

1. Log in to the SHOEBOX Data Management Portal.
2. In the sidebar, hover over the Settings tab.

3. Under the SHOEBOX Online heading, click Test Setup.

   

   • If you want to edit the content for a result page, access its settings by clicking the result category that you want to edit (Good Hearing, Hearing Loss, or Significant Hearing Loss) in the Result Pages section.

     

4. In the top-right corner of the page, click Edit.

5. In the Participant Language dropdown, select the language of the content you want to modify. The page will display editable content in the selected language.

   

6. Modify the editable content to your custom translations.
7. After making your changes, click Save in the top-right corner of the screen.

Option 2: CSV download

To add custom translated text, you can follow the instructions below or the on-screen instructions in the Language Content section.

1. Log in to the SHOEBOX Data Management Portal.
2. In the sidebar, hover over the Settings tab.

3. Under the SHOEBOX Online heading, click Language.

   

4. In the Language Content section, download the provided CSV file.

5. Open the CSV file and replace the text under each heading with your custom translated text.

   

6. After making your changes, save the updated version of the CSV file.
7. Upload the modified CSV file by clicking Import Custom Text Content or dragging and dropping the modified CSV file to the upload box in the Language Content section.

URL language parameters

Adding a language parameter to your organization’s test URL is an easy way of streamlining your customer’s experience if you already have an idea of what language they will be doing their online test in.

For example, if your participants will be accessing your online test through your website, which is already translated into a specific language, you could add a language parameter to the URL link embedded in your website to launch the test in that language. Note that this method skips the language selection step at the beginning of the test to streamline your customer’s experience.

For example, https://www.shoeboxonline.com/yourcompany/?lang=fr will launch the test in French. Simply add the language code to the end of your URL to launch the test in that language.

Here is a list of codes for all languages currently available in SHOEBOX Online: