If you notice that the performance of your app is subpar, or that the app is running slower than usual, this is most likely due to large amounts of data stored locally on the device.
Some troubleshooting options:
If you have been performing offline testing, and it has been a while since you last re-connected your iPad to the internet, you may need to do so. PureTest will save and cache test results on the iPad until they can be synced to your organization's cloud storage. However, if your iPad is constantly offline, the app will never get the chance to perform a sync, causing a large volume of data to be cached. This can impact performance.
Reconnecting your iPad to the internet will perform a sync with your cloud storage right away, and will transfer all of the cached test data to your organization's secure web portal, storing it there rather than on the app.-
If you have not been performing offline testing, or if you perform offline testing but regularly reconnect your iPad, the issue may be coming from outside of the PureTest app, on the iPad itself. A couple key things to check:
How much storage space is left on the iPad? Are there any other apps, photos, etc. taking up space?
Has the iPad been dropped, hit, or otherwise damaged?
Is your version of the PureTest app up to date? You may need to download an update from the app store.
Is the system software up to date? You may need to go to your iPad's Settings app and perform a software update.
If your iPad is still running slowly after trying these troubleshooting options, please contact our support team.