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Checking and updating your PureTest app

Updated

Using an out-of-date app version has the potential to negatively impact the functionality of your SHOEBOX software. To keep your SHOEBOX app working correctly, it is recommended that you always keep your app up to date. Similarly, if you notice your app is encountering frequent errors, updating your app may solve the problem.

Note: Customers using SHOEBOX Mobile Device Management services should contact support for any questions or concerns regarding updates.

Checking the version of your PureTest app

There are two ways to check what version you are running:

  1. From within the SHOEBOX PureTest app:

    1. Tap Settings in the bottom-right corner of the Home screen.

    2. The About section will have the current version listed. Tap Version for more detailed information.

  2. From the Apple App Store, search for SHOEBOX PureTest and check the button next to the app.

    • If the button says Update, then you are not running the current version.

    • If the button says Open, then your system is up to date.

Updating the version of your PureTest app

First, you need to verify which version of iOS/iPadOS (Operating System) is running on your iPad.

  1. From your iPad's home screen, tap the Settings icon.

  2. On the Settings screen, tap General, then tap About.

  3. Find Software Version and take note of the iOS/iPadOS version number that is currently installed on your iPad.

If your iOS/iPadOS version is not compatible, or is out of date, you will need to update to the latest version of iOS/iPadOS before you can proceed. To learn how to update your version of iPadOS, see Update your iPhone or iPad on the Apple Support website.

Once you've ensured that your iOS/iPadOS version is compatible with SHOEBOX, you can update your app.

  1. Search the App Store for SHOEBOX.

  2. Tap on the version(s) of the app you are using (in this case, SHOEBOX PureTest).

    • If the button next to the app says Update then you are not running the current version. Tap on Update to begin downloading the latest version of the app.

    • If the button next to the app says Open then your system has the most current version of the app installed.

Note: You can always check the version of your app by accessing the Settings page in the SHOEBOX app and tapping About.

 

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