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Using participant data

Updated

As participants complete your online test, their results will be added to the SHOEBOX Online Participants page. This page can be configured to show different information about participant tests. The information can then be printed or saved as a PDF or exported as a CSV.

In this article:

To access the Participants page

  1. Log in to the SHOEBOX Data Management Portal.
  2. In the sidebar, hover over the Participants tab.

  3. Click SHOEBOX Online.

    A screenshot of the side menu in the SHOEBOX Data Management Portal.

  4. The SHOEBOX Online Participants page will open, displaying collected data from all participants who have taken your online test.

    A screenshot of the SHOEBOX Online Participants page.

  5. To change the type of information displayed in a column, click the Gear icon gear-icon.png, then click the dropdown above a column and select the type of information you want to have displayed.
  6. After making your changes, click the Gear icon gear-icon.png.

To apply a filter to participant data

The SHOEBOX Online Participants page allows you to apply filters to the list to isolate your participants based on their test results.

  1. Click the Filter Criteria button.

  2. Configure your filter criteria as needed:

    • Under Date Range, select a predefined or custom date range from the options.
    • Under Result, select a test result category.
    • Under Ref ID, select a reference ID.
    • Under Ref Source, select a source ID.

    A screenshot of the filter options for the Participant List.

  3. Click Done. Your participants list will be updated based on your selected criteria.

Viewing a participant’s result page

The SHOEBOX Online Participants page allows an admin user to view a participant’s test results including the result page that the participant saw at the end of the test. This information can then be used for the following purposes:

  • Email test results to participants.
  • Follow up and discuss how your services could improve your participants' hearing.
  • Keep track of your participants' results using online or paper-based documentation.

To view a participant's result page

  1. To the right of a test, click the three-dot menu icon three-dot-menu.png.

  2. From the dropdown menu, select Copy Results Link.

    A screenshot of the Online Participants page with the three-dot menu displayed.

  3. Open a new tab in your browser.

  4. Paste the results link in the address bar at the top of your browser window and press Enter/Return on your keyboard. The participant's result page will be displayed in your browser tab.

    A screenshot showing an example of a Good Hearing results page.

To print a participant’s result page

  1. After opening a participant’s result page in a new browser window, right-click on the page and select Print or Print Page, depending on the browser you’re using.
    • Tip: You can also press Ctrl+P on Windows or Command+P on a Mac to bring up the Print window.
  2. In the Print window that appears in your browser, select your printer and configure any additional settings.

  3. Click Print.

    A screenshot of the Google Chrome print page window showing an example result screen.

To save a participant’s result page as a PDF

You can save a copy of the participant's results as a PDF using the same Print window that you used to print the results. The steps differ slightly based on which browser you’re using. Most browsers will have a PDF dropdown menu that you can click on, then select Save as PDF to save a copy of the results if you prefer to keep customer records digital only.

A screenshot of the Print window showing the PDF dropdown menu options.

If using Chrome, click the field next to Destination and select Save as PDF. Then click Save.

 

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