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System requirements & supported browsers

Updated

In this article:

PureTest iPad compatibility

The information in this section describes the required iOS and iPad compatibility to use SHOEBOX PureTest.

Tip: If you need help finding the model number of your iPad, refer to this article on the Apple support site.
Name Model Number Year of Release iPad OS Versions iPad Hardware Model Support Introduced In: Transducer & Microphone Support:
iPad A16 (11th gen) A3354 2025 18.x, 26.x PT 2.8 RadioEar DD450, External Microphone
A3355, A3356 2025 18.x, 26.x PT 2.8 RadioEar DD450, External Microphone
iPad (10th gen) A2696 2022 18.x, 26.x PT 2.7.1 RadioEar DD450, External Microphone
A2757 2022 18.x, 26.x PT 2.7.1 RadioEar DD450, External Microphone
iPad (9th gen) A2602 2021 18.x, 26.x PT 1.5 RadioEar DD450, External Microphone
A2603 2021 18.x, 26.x PT 1.5 RadioEar DD450, External Microphone
iPad (8th gen) A2270 2020 18.x, 26.x PT 1.0 RadioEar DD450, External Microphone
A2428 2020 18.x, 26.x PT 1.0 RadioEar DD450, External Microphone

Important:

  • PT 2.7.1 is the minimum release that is compatible with and supported on iPadOS 18.x.

  • iPadOS 16 and iPadOS 17 are no longer supported with PureTest. 

  • If you are using an iPad that does not have a 3.5mm headphone jack, you must use an Apple USB-C to 3.5mm Headphone Jack Adapter to connect the headphones. Currently, PureTest only supports Apple’s adapter.

Notes:

  • Supported iPadOS 26 minor versions: 26.1, 26.2, 26.3, 26.4.

  • Supported iPadOS 18 minor versions: 18.2, 18.3, 18.4, 18.5, 18.6, 18.7.

  • Models not listed  are not supported (this includes iPad Pro, iPad Air, iPad mini, or any other standard iPad model).    

Transducer impedance

Transducer

Impedance

DD450

40

 

QuickTest iPad compatibility

The information in this section describes the required iOS and iPad compatibility to use SHOEBOX QuickTest.

Tip: If you need help finding the model number of your iPad, refer to this article on the Apple support site.
Name Model Number Year of Release iPad OS Versions iPad Hardware Model Support Introduced In: Transducer & Microphone Support:
iPad A16 (11th gen) A3354 2025 18.x, 26.x QT 2.9 RadioEar DD450, RadioEar DD65
A3355, A3356 2025 18.x, 26.x QT 2.9 RadioEar DD450, RadioEar DD65
iPad (10th gen) A2696 2022 18.x, 26.x QT 2.9 RadioEar DD450, RadioEar DD65
A2757 2022 18.x, 26.x QT 2.9 RadioEar DD450, RadioEar DD65
iPad (9th gen) A2602 2021 18.x, 26.x QT 2.7 RadioEar DD450, RadioEar DD65
A2603 2021 18.x, 26.x QT 2.7 RadioEar DD450, RadioEar DD65
iPad (8th gen) A2270 2020 18.x, 26.x QT 2.7 RadioEar DD450, RadioEar DD65
A2428 2020 18.x, 26.x QT 2.7 RadioEar DD450, RadioEar DD65
Important: iPadOS 16 and iPadOS 17 are no longer supported with QuickTest.

Notes: 

  • Supported iPadOS 26 minor versions: 26.1, 26.2, 26.3, 26.4.
  • Supported iPadOS 18 minor versions: 18.2, 18.3, 18.4, 18.5, 18.6, 18.7.
  • Models not listed  are not supported (this includes iPad Pro, iPad Air, iPad mini, or any other standard iPad model).    

Transducer Impedance

Transducer Impedance
DD450 40

 

SHOEBOX Online supported browsers

The information in this section describes the supported browsers for SHOEBOX Online.

  • Google Chrome (Mac, Windows PC, iOS, Android)
  • Mozilla Firefox (Mac, Windows PC)
  • Microsoft Edge (Windows PC)
  • Apple Safari (iOS, Mac)
Important: SHOEBOX Online no longer supports Internet Explorer or Edge Legacy 16 or older. For an optimal experience, we highly recommend using an up-to-date version of one of our supported browsers.
Note: SHOEBOX ensures that SHOEBOX Online can be used and viewed without modification in the current major version and the previous major version of the browsers listed above. Any version older than the previous major version of the browsers listed above may not be supported.

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