Result pages are what the participant sees after completing an online test. You can modify the content for each of the three result categories: Good Hearing, Hearing Loss, and Significant Hearing Loss. To modify the settings for a result page, click Edit in the top-right corner.
| Note: If your test is available in multiple languages, you can modify variations of your result pages by selecting a language from the Participant Language dropdown. For more information, see Adding Custom Language Content in Languages. |
In this article:
Contact Capture
By turning on the toggle switch in the Contact Capture section, you can enable a contact form that the participant will be prompted to fill out after their online test.
After enabling the form, click I agree when prompted. You must agree to protect the personal information of your participants before this feature can be enabled.
You can add a custom title and description using the text fields. The contact information form uses the same form fields you selected in the Global Contact Information section on the Test Setup page, but you’re encouraged to change the title and description to be different from the pre-test contact capture.
When completing the form, participants will be required to agree to the privacy statement. To review the privacy statement, click on the Privacy Statement link.
Within the privacy statement, your organization’s information is displayed. To learn how to edit your organization’s information in the privacy statement, see Company information.
Once you have made your changes, your contact capture form will be ready for your online test and will be displayed on the result page categories for which it has been enabled.
Model Display
To promote a product or service to a participant after they receive their test results, you can choose to add an image. The default image is of a person wearing a hearing aid to demonstrate how modern hearing devices can appear today and alleviate any concerns your participants may have.
You can change this image by clicking Select File or dragging and dropping a PNG or JPG file. The image size must be at least 550 × 251 pixels, and the file size must be under 10MB.
Along with the image, you can choose your own custom title for this section of the results page, a sub-title, a product price (e.g. starting at $185), and a link to an external URL.
Call to Action Button
When enabled, a call-to-action button will be added to the result page that the participant can click to send them on the next step on their hearing health journey. This next step could be scheduling an appointment, buying an over-the-counter hearing aid, or directing the participant to your website to learn more.
When the call-to-action button is enabled, you can change the text displayed on the button and the link that your button will lead to when clicked. The button text should be clear and straightforward so the participant knows what will happen when they click it.
The button will be displayed at the top and bottom of the result page to improve visibility and achieve your business goals.
To learn more about how you can improve your conversion rates using call-to-action buttons, see Call-to-action usage recommendations.
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Note: When a participant clicks your call-to-action button, SHOEBOX Online will generate additional URL parameters and add them to the URL of your booking or contact site. This will always include a participant_test_id and will also include a refid and refSource if applicable. See an example URL with these parameters below. https://www.yourcompany.com/booking/?participant_test_id=1e324652-d323-4009-9b6b-e1a6b26ba8c5&refid=123&refSource=abc |