In this article:
- Where can I change settings?
- Why am I not seeing my settings changes in QuickTest?
- How do I view QuickTest results?
- How do I reset QuickTest if someone does not finish the test?
- How do I stop people from exiting QuickTest?
- What if no sound plays through the headphones?
- Do I need to set a volume on the iPad?
- What transducers (headphones) can I use?
Where can I change settings?
General and test settings can be changed in the Data Management Portal. For more information, see General settings and Accessing your test setup.
Site Name and Admin Required settings are iPad-specific and can be changed on the Settings screen in the QuickTest app. For more information, see Accessing QuickTest settings.
Why am I not seeing my settings changes in QuickTest?
When your iPad is connected to the internet, settings automatically sync from the Data Management Portal to the iPad every time the home (splash) screen is displayed, and you are connected to the internet. If you want your settings to sync immediately, navigate to the QuickTest settings on the iPad and tap Sync settings now in the Test Settings section. For more information, see Syncing settings.
How do I view QuickTest results?
You can view QuickTest results from the Participants page in the Data Management Portal. For more information, see Reviewing test results.
How do I reset QuickTest if someone does not finish the test?
QuickTest will time out after one minute of inactivity on any screen aside from the privacy policy screen, where it will time out after two minutes, and the result screens, where will time out after five minutes. The game screen will never time out but will go through the test until the end. This is because if someone has severe hearing loss, it is possible they may not hear any tones and therefore not interact with the test. You can go back to the home (splash) screen at any time by tapping the home icon in the top-right corner of the game screen.
How do I stop people from exiting QuickTest?
QuickTest can be exited both through using the home button and through multi-touch gestures native to the iPad. Enabling Guided Access mode will prevent users from being able to exit QuickTest in this manner. For more information, see Guided access (kiosk mode) setup.
What if no sound plays through the headphones?
If you cannot hear any sound playing through the headphones, first make sure your headphones are fully plugged in. If you are still having issues, you can contact our support team.
Do I need to set a volume on the iPad?
No. Volume controls for QuickTest are preconfigured, so your iPad volume does not matter.
Which transducers (headphones) can I use?
QuickTest is optimized with a standard calibration for RadioEar DD450 or DD65 headphones.